Here at JessAlGena Jewelry LLC we strive to provide an experience that makes you feel comfortable and confident in your purchase. We seek to use only the highest quality of gemstones, chains, wires, and clasps to provide you with a one of a kind selection that will bring you many years of enjoyment. However, if for any reason you are dissatisfied with your purchase you may return your item based on our current return policy.
Returns on full price items are permitted within 30 days from the purchase date of the item. All items of jewelry must be returned in good condition and with original accessories and packaging. Refunds will be made through online transaction so, along with the returned item of jewelry, please include all necessary information so that we can get your money back to you as soon as possible. There will be a No Return Policy on sale items through our website.
For items that arrive broken, please return directly to us with all pieces accounted for along with photo evidence that the item in question was broken upon delivery.
If you have any questions, thoughts, or concerns please do not hesitate to contact us at jessalgena.jewelry@gmail.com, or you can contact us on the phone between the hours of 10AM and 4PM, Monday through Friday at (410) 458 – 3319.
